DITA migration, CCMS implementation, and AI-ready content engineering.

For documentation teams past the diagnosis — Extense delivers the structured-content systems behind 60% faster publishing, 72% lower translation cost, and 85% retrieval precision.

Clients —
IRS · U.S. House of Representatives · Toyota · FedEx · Morgan Stanley · AMD

Seven services. End to end.

From strategy and authoring through engineering, publishing, and integration — engaged individually or as one operation.

1. Technical Writing
   Topic-based authoring, Simplified Technical English, and regulatory submissions — structured content built to scale across products, languages, and channels.
2. Content Strategy
   Taxonomy, governance, and reuse architecture defined before tooling: legacy audit, reuse matrix, content model.
3. DITA Engineering
   Semantic content models that drive automation — DITA 1.3/2.0, Schematron validation, SubjectScheme taxonomies, custom specializations.
4. Publishing Engineering
   Pixel-perfect output from structured source — PDF via CSS Paged Media, responsive HTML5, portals, docs-as-code pipelines.
5. CCMS Services
   DBA-level administration and Tier 2/3 support for IXIASOFT, Tridion Docs, Heretto, and Paligo — so writers focus on writing.
6. System Integration
   Connecting the CCMS to engineering, support, PLM, and translation systems, so content flows without manual handoffs.
7. XML Engineering
   Schema design, transformation pipelines, and validation frameworks that enforce quality at the structural level — before content reaches a reviewer.

• 13+ Years in Business
• 11+ Major Clients Served
• DITA · S1000D Content Standards
• 508 Section Compliant

The content ops stack.

Five integrated layers. One seamless content operation.

1. Strategy
   Information Architecture, Taxonomy, Content Governance
2. Engineering
   DITA, XSLT, Schematron, CCMS Configuration
3. Automation
   CI/CD Pipelines, Build Scripts, Validation Gates
4. Delivery
   PDF, HTML5, Portal, API, Mobile
5. Analyze
   Usage Metrics, Content Performance, Feedback Loop

The Content Engineering Lifecycle

We don't just write words. We engineer information systems.

1. Model
   Define schema, taxonomy, and the reuse model.
2. Author
   Structured XML authoring against the model.
3. Manage
   Version control, branching, and review in the CCMS.
4. Publish
   Automated output — PDF, HTML5, and portals.
5. Analyze
   Usage metrics that feed back into the model.

Why Organizations Choose Extense

We bring deep domain expertise where precision and compliance are non-negotiable.

Standards-First Engineering

Every engagement starts with proper information architecture — DITA specializations, Schematron rules, and content models designed for long-term maintainability.

End-to-End Ownership

From content strategy through publishing automation — a single team that understands the full stack. No hand-offs, no knowledge gaps.

Regulated-Industry Track Record

Thirteen-plus years engineering documentation for federal agencies, Fortune 500 manufacturers, life sciences, and financial institutions — sectors where a content error carries real downstream cost.

Tailored for High-Stakes Industries

We understand the compliance and precision required in regulated sectors.

• Government & Defense
  S1000D compliance and mission-critical documentation support.
• Life Sciences
  Labeling, regulatory submission content, and FDA validation.
• Transportation
  VIN-specific customization and after-sales service portal data.
• Financial Services
  Secure, audit-ready policy and procedure management systems.
• Insurance
  Product Disclosure Statements (PDS) and claims processing flows.
• Technology
  API references, developer portals, and product documentation for software and semiconductor platforms.

Sample Content Assessment

Submit a 20-page sample. We'll return conversion feasibility, content recovery rate, and engineering effort within two business days. The analysis is the basis for any further engagement, with no obligation to proceed.